Problem Solved : Keyboard and touchpad not responding on Aspire 4310 and 4710

Posted by -
First I would like thank F.Torres9 for his comment on this post, it's really helpful. If you don't understand what I'm talking about please read this post. My problem on Acer Aspire 4710 (and 4310) finally solved. 

Now keyboard and touchpad still responding and work well after sleep (Stand By). Like F.Torres9 said, when you install windows do not install camera driver, just install application for the camera, not the driver. You can use default driver from windows. Please reinstall windows, it will not work if you just uninstall the device from device manager.

usb video device manager-----------------------------------------------------------
UPDATE :

You may try to Rool Back DriverOpen Device Manager > double click on CrystalEye > click "driver" tab > click Rool Back Driver
 
I hope it works
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Tested and working! :) I hope future release of the camera driver will solve the problem... but i think I don't need this driver, there's no difference (image quality) between use camera driver from Acer and use camera driver from Windows.
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20 comments:

  1. i have a problem with my acer aspire 4710,i have followed your instructions regarding the installation of windows XP. It worked
    fine, my problem are the drivers. there is this "network connection" in my device manager. it has a question mark on it showing that the device has no drivers installed. i think its the wifi because i cant connect wirelessly even if im in a wifi hot spot. can you help me where to find a driver for this. i already have installed the driver for wifi with the CD the store gave me, but still it didn't work... please help me.. thanks a lot!!!

    ReplyDelete

  3. no need to reinstall windows
    just uninstall the driver with uninstaller program which can access the registry
    i'm using a Your Uninstaller 2006

    now i'm happy with this 4710 :)

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  5. You actually don't need to download any uninstaller program. Just go to the device, update driver, click no, not this time when asked if you want to connect to windows update, install from a list of specific location (advanced), don't search I will choose the dirver to install, choose USB video device and then you're good to go. You can start using crystal webcam using this windows driver and your shutting down hanging issues has been resolved.

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  6. im already uninstall my crystal eye webcam but when i restart it appear back in devica manager with crystal eye webcam NAME....when i try use it, it hang!
    so wut i gonna have todo>?

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  7. Try to use "Roll Back" option. If its still doesn't work.
    => Open Device manager > right click Crystal Eye > select Update Driver > click radio button "No, not this time" > click Next > click radio button "Install from a list or spesific location" > click Next > click radio button "Don't search. I will choose the driver to install" > click Next > select USB Video Device > click Next > please wait... > click Finish.

    good luck :)

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  8. Cahya .......what to say.......u are a true genius...and very technically sound.... Thankyou very much.
    My name is A Saxena..... final year student engineering Electronics and Telecommunication. One of these days u gotta tell me your secret how u do it.
    In case anyone is wondering about why iam posting this is because.
    in "above" post what 'Cahya' said worked efficiently. Iam using 4710 aspire and now my mouse and keyboard doesnt hang after coming back from standby.i have winxp pro sp3.
    P.S. I used a number of drivers for this laptop from links provided by u earlier. Thanks for that too.

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  9. cahaya...
    I have a problem with my laptop,Acer 4710..After converted from vista to xp, isuddenly facing a problem with my LAN..Whenever i plug or unplug the LAN cabel the laptop can detect but unfortunately it won't get connected...
    Kidly help me with this...I have already installed the drivers suggested by u...TQ

    sinclairabsss@yahoo.com

    ReplyDelete

  10. hi
    i have acer 4930g with intergrated Crystal Eye. My Device Manager cannot shown Imaging Device Why. Actually i already format my laptop and install the original driver, but my Laptop cannot detect my Crystal Eye..anything wrong with my Webcam?
    please Help Me....

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  11. Thankyou CAHYA you are very helpful....

    Halim

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  12. hello cahya,
    i have a problem with my 5920... its very hoooooot... if i play a game like cod4, my laptop reaches temperatures of 90 degrees celsius... what can i do ? it isnt normal... my soft , clock fan 3.4 shows no sensor on fan... i put empowering technology on HIGH cause on MAXIMUM PERFORMANCE i cant even put it on my knees that hot it is... please give me a clue on what i should do !!!

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  13. Hi Cahaya,

    I have Acer 4710 (windows home premium). After last shutdown, it was not booting back. I put on the laptop, pressed Fn+F7, atleast it started showing screen, but cursor stopped working with touch pad. Can you please suggest what is going wrong?

    Regards,
    -Kiran

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  14. HI I HAVE ASPIRE 5735Z AND WHILE IM USING MY LAPTOP WARNING APPEARS IN THE SCREEN BUT I DID NOT FOCUS ON THAT, I JUST IGNORE IT..SUDDENLY MY TOUCHPAD NOT WORKING I MEAN THE SCROLL DOWN AND UP NOT WORKING ONLY THE POINTER WAS WORKING..IS THERE SOMETHING I CAN DO SO THAT I CAN BE USE IT AGAIN AS MY SCROLL DOWN POINTER?PLEASE REPLY..

    REGARDS,
    -AYEL

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  15. thanks.... info anda banyak membantu.....

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  16. its worked!!

    thanks so much... :)

    ReplyDelete

  17. hi,
    i have laptop of Acer ASPIRE 4930G and double click by touchpad is not working.
    can you help me?

    my email is tqaral@yahoo.com

    thanks and regards,

    ReplyDelete

  18. hi i have a lap top acer aspire 4920 due to some trouble i flash and re install the system with windows vista home pemiam. how can i ged this drivers bellow
    1) standard vga graphic adapter
    2) mass storage controller
    3) unknown device

    it dousent pic from drive updates.

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  19. my acer aspire 4930g crystal eye cant be detect :( even though i had reformated it. does anyone can help me?

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  20. 4530 saya bermasalah dengan keybord
    saya sudah coba cabut batre dan cabut power adapter lalu saya tahan tombol power selama -+ 15 Detik namun alhasil sama saja
    ini terjadi setelah saya update os ke W7 dari xp
    saya downgrade ke XP di karnakan saya install driver VGA W7 yg mas cahya kasih malah seperti keadaan stanby saya coba goyangi mouse sama saja mungkin sekira bisa membantu saya

    thanks be 4

    ReplyDelete

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